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Re: Check Call History from MyDigi

Support
Posts: 2,639
Registered: ‎10-04-2015

Hi Fid801125. Please follow the below  steps first. Once logged in (the web version), click on the MyDigi, and then choose Usage. Scroll down and choose Itemized Usage. Set the date accordingly to begin with. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Check Call History from MyDigi

Member
Posts: 2
Registered: ‎16-02-2019

Last time have the usage button, but where is it now?

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Re: Check Call History from MyDigi

Member
Posts: 2
Registered: ‎16-02-2019

They have removed it, and they are not helping to guide. Poor service

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Re: Check Call History from MyDigi

Anonymous
Posts: 0

Hi angwp, the usage button is still there on MyDigi web. If you are unable to see, kindly PM us your phone number so that we can assist you to check further. TQ

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Re: Check Call History from MyDigi

Member
Posts: 2
Registered: ‎10-06-2019

Hi, 

May I know how to check call history from new version of MyDigi ?

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Re: Check Call History from MyDigi

Member
Posts: 1
Registered: ‎11-06-2019

May I know how to check call history from new version of MyDigi 

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Re: Check Call History from MyDigi

Member
Posts: 1
Registered: ‎01-07-2019

I can't find 'itemized usage' 

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Re: Check Call History from MyDigi

Support
Posts: 421
Registered: ‎30-05-2019

Hi junexvy_, are you check on your prepaid Itemized usage? If yes we are sorry to say that currently, the service is not available until further notice.=(

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Re: Check Call History from MyDigi

Member
Posts: 1
Registered: ‎18-01-2018
When is the Itemized usage will on again as i often use to check the call log?
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Re: Check Call History from MyDigi

Anonymous
Posts: 0

Hi Mazianah, The MyDigi web is currently unavailable until further notice. Digi is in the process of re-launching MyDigi Web with our new Digital ID that is already implemented on the new MyDigi app. We are sorry for any inconvenience caused. Thank you.