Check Call History from MyDigi

[Sharmi87]

So we cannot check call history using the web. Until when is that.

[Digi_Sha]

Sharmi87, we will try to update u here, once we have any info on this ya. Sorry for any inconvenience caused  

[MonsterBro1974]

how to pm

[Shalisaid]

It seems like nothing action will be taken from Digi about this.. should I move to other operator?

[Digi_Kobi]

We are working on it, Shalisaid. Meanwhile, you can log in to the Mydigi app for itemise billing request. 

Go to the menu (top, left) > Support > Accounts & Billings > What Issue Are You Facing? - Bill Request.

More info over here https://bit.ly/2YGW9hA

[Shalisaid]

It's very important for me to get phone call log,for claiming purpose. Now things are getting tough.will considering wanna stay or not.tq for ur respond

[Digi_Kobi]

Understand, Shalisaid. Kindly submit your request and we will assist you accordingly from there ya. TQ.

[Hellenda]

I cant find the ITEMIZED USAGE  in this new digi ocs. I need help asap

[Digi_Joe]

Hi Hellenda, we are sorry to say that currently, the itemized billing for prepaid is unavailable until further notice, we are sorry for any inconvenience.

[Sarahknl]

i noticed there's this clause that say rm10 will be charged per bill statement when i check via digi App. So you removed this itemized billing on digi web so u can charge your customers??