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Accepted Solution

Changing IC number.

Member
Posts: 1
Registered: ‎14-01-2017
My phone number is registered under my friend's IC number . Is there anywhere I can change it to my IC number. I have visited few digital centre , they told me they cannot do it and told me to bring my friend come. But the thing is that I lost all contact with him, how I am gonna tell him to come?

So my question is whether there is a way to do it . I really like the number and without proper IC I also cannot change my 3g SIM card to 4g SIM card.

Thank you.

Re: Changing IC number.

Support
Posts: 2,692
Registered: ‎01-12-2016

Hi williamhow,

 

Unfortunately no. :-( To change to new owner and upgrade to 4G SIM card, the current registered owner and new owner need to present at the Digi Store. TQ. 

Re: Changing IC number.

Member
Posts: 1
Registered: ‎13-05-2017
I have read the solution to change the owner of IC number in order to upgrade the sim. The owner of registered IC and and the present owner need to come to the centre together.

In my case, my digi number was registered using my father's IC. Unfortunately , my father has passed away. So how can I bring him to the digi centre with me to change the owner of the number. Pls give me explaination so that I can upgrade my SIM. Tq.

Re: Changing IC number.

Support
Posts: 4,851
Registered: ‎01-05-2015

Hi, @ChaeRinIm.

 

Kindly bring the original death certificate to our Digi Stores and request to transfer the ownership of the number to a new owner. The new owner must be present to complete the process.

 

Please check the nearest location here https://goo.gl/I45hAH, and filter for Digi Store only ya.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Changing IC number.

Member
Posts: 1
Registered: ‎02-07-2018
I want to change my ic num because it's wrong ic num in your digi system.

Re: Changing IC number.

Support
Posts: 1,001
Registered: ‎18-11-2016

Hi Malathi21, please PM us via http://goo.gl/epyFn8to provide your full name, IC number and mobile number so that we can assist you further. Thanks Smiley Happy 

 

Re: Changing IC number.

Member
Posts: 1
Registered: ‎16-08-2019
So I went to digi specialised store in port **bleep**son to change my I.c number because they type in the wrong number when I was registering my number. Do you know other digi store that change my I.c number and also terminate my postpaid plan?

Re: Changing IC number.

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Neomicrow. Kindly refer to the link provided for more info about the location and operating hours of official Digi Store: https://www.digi.com.my/digi-store Please tick on DIGI STORE only under the Outlet section. Thank you.

Re: Changing IC number.

Member
Posts: 5
Registered: ‎28-12-2020
830417045101

Re: Changing IC number.

Member
Posts: 5
Registered: ‎28-12-2020
830417045101