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Accepted Solution

Cancel Order

Member
Posts: 5
Registered: ‎16-11-2015

I 'd like to cancel a pending order #16080810509174 as I've forgotten to choose the EPP plan.

 

Is there any ways I could cancel on my own?

 

Kindly advise.

 

Thank you very much.

 

Re: Cancel Order

Community Manager
Posts: 840
Registered: ‎13-04-2015

Hi esther04,

 

We have checked and the transaction status for 16080810509174 is failed.  You may proceed to resubmit your order but do ensure that your credit limit is sufficient for the full payment of the transaction. 

 

Happy shopping!

 

 

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Cancel Order

Member
Posts: 5
Registered: ‎16-11-2015

Hello,

 

 

No problem. Thanks so much for your prompt reply.

Re: Cancel Order

Member
Posts: 2
Registered: ‎07-07-2016
I have a pending order.but dont know what it is.

Re: Cancel Order

Member
Posts: 2
Registered: ‎07-07-2016
I have a pending order.but dont know what it is.

Re: Cancel Order

Member
Posts: 3
Registered: ‎13-12-2016
I have a problem with my digi, I just redeem free 200mb internet, but after I open my digi,,shows "you have pending order with us",,please unpending as soon as possible,, tqvm ,,this is my number 0162719985

Re: Cancel Order

Member
Posts: 1
Registered: ‎16-04-2019
I 'd like to cancel a pending order #19041607167205

Re: Cancel Order

Anonymous
Posts: 0

Hi Fahmi99, As checked, the transaction 19041607167205 has been approved. Kindly PM us for more inquiry/details. Thank you.

Re: Cancel Order

Member
Posts: 1
Registered: ‎06-11-2019
I'd like to cancel a pending order
#191106007529763 as I've forgotten already make order, so become a double payment.

Is there any ways i could cancel on my own?

Kindly my advise.

Thank you so much.
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