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Can't Transfer credit

Member
Posts: 1
Registered: ‎27-05-2020
I can't transfer or share my credit to my friend digi.Can u help me

Re: Can't Transfer credit

Support
Posts: 4,849
Registered: ‎01-05-2015

Zulapalooza, please check and ensure one of the numbers (sender or receiver) is not using any of these plans > Digi Smart Prepaid, DiGi Start Prepaid, Digi Smart Bundle, DiGi Easy Prepaid v3, DG Prepaid Smart Plan and Digi Prepaid LiVE. The  Talktime Transfer service is not available for these plans.

 

*128# > My Account > Call Plan

Dial the code above to check. TQ.

Have a pleasant day!

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Re: Can't Transfer credit

Member
Posts: 1
Registered: ‎25-12-2020
Why

Re: Can't Transfer credit

Support
Posts: 777
Registered: ‎30-05-2019

Hi Blackie, thank for asking, for more info you can refer to https://community.digi.com.my/t5/Archive-2019/How-do-I-perform-a-Talktime-Transfer-Transferring-cred... . Thank You.

Re: Can't Transfer credit

Member
Posts: 1
Registered: ‎19-04-2021
Cept

Re: Can't Transfer credit

Support
Posts: 3,433
Registered: ‎14-04-2015

Rafiqzulramanbi, if the issue still persists now, please PM us ur number and error message received ya.