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Big bonus

Member
Posts: 1
Registered: ‎21-11-2017
I subsrcibe rm3 2gb...1gb already been used...but after i wait until 1 pm the bigbonus 1gb 1pm-7pm did not working...why..

Priority Order in which Your Quota is Consume

[ Edited ]
Member
Posts: 10
Registered: ‎18-11-2017

Prority order in which your quota is consume:

  1. Addons / Internet Pass/ (Freebies)*
  2. General internet (Base) Quota / Subscription
  3. Basic Internet

*Due to the system limitation, you may not able to use your (base) general internet quota UNTILyour addons quota finish/deplete or expire.

*For Unlimited pass, After hitting FUP stated quota, currently at 20GB, You bandwidth will be throttle down 128kbps basic internet speed until the pass EXPIRED. And you may not able to use base quota by then.

Sad truth, this problem won't go ways unless they overhaul the entire system (or use creative ways to get around. )

 

Initial post

Spoiler
Hmm, you too. You better do Live Chat thorough MyDigi app to see what wrong. I had the same problem before, although mine was Unlimited High Speed Internet pass. Mine need to wait for the pass to expired before I can use any other quota that I had. Your's may just need to use all your addon pass quota, before biBonus quota can be use.