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#DigiCares: Talktime Service for Prepaid and Postpaid Users

by Community Manager ‎08-10-2020 04:14 PM - edited ‎08-10-2020 04:55 PM

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If you’re unable to reload and reactivate your line, you may perform Talktime Advance, Talktime Transfer, Talktime Request or Super Long Life to help you stay connected! Here’s everything you need to know about our Talktime services: 

 

PREPAID USERS 

Talktime Advance 

A service for Digi Prepaid Subscribers to borrow RM3 credit from Digi. 

How to request: Use the UMB Short Code *128*1*7# or
MyDigi App > Reload > Advance 

 

Talktime Transfer

Allows Digi Prepaid Subscribers to transfer their prepaid credit to another Digi Prepaid Subscriber

How to request: Use the UMB Short Code *128*1*7# or
MyDigi App > Reload > Validity. 

 

Talktime Request

Allows Digi Prepaid Subscribers to request for prepaid credit from another Digi Prepaid Subscriber.

How to request: Use the UMB Short Code *128*1*7#

 

Super Long Life

A service for eligible Digi Prepaid Subscribers to extend their account validity.

How to request: Use the UMB Short Code *128*1*7# or
MyDigi App > Reload > Validity 

 

Unsure on how to reload? You can find out here :

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Q1: How much can Digi Prepaid subscribers perform for the following Talktime services?

 A1. Eligible Digi Subscribers can perform the following:

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Q2: Can all Prepaid Plans perform Talktime Advance, Talktime Transfer, Talktime Request and Super Long Life?

A2. No, the availability of Talktime Services is subjected to your call plan. 

You may dial *128*1*7# to find out the available Talktime Services for your call plan. However, you may perform Change of Plan via UMB by dialing *128*1*4*1# and select “Digi Prepaid Best 2017 P2P” to enjoy all Talktime Services.

 

POSTPAID USERS

Q1. How much can Digi Postpaid users perform for the following Talktime Services?

Q2. Eligible Digi subscribers can perform the following:

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To perform a Talktime Transfer, simply dial the UMB code *128#, then select My Account. From the menu, select Talktime Transfer and select the amount you wish to transfer! 

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