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#DigiCares: Stay Safe When You Visit Selected Digi Stores or Digi Store Express

by Community Manager on ‎17-04-2020 05:06 PM - last edited on ‎15-06-2020 07:54 PM by Community Manager

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While you can still manage your account on the MyDigi app and Digi website, we've opened selected Digi Stores and Digi Store Express to help serve you better. We’re ensuring the safety of our customers and our frontline employees by implementing measures to stay safe and clean. 

Though our selected Digi Stores remain open, we encourage our customers to make transactions and manage your account at home. If you do need to head to a Digi Store, you are advised to wear a mask and keep your hands sanitised. To ensure the safety of our customers and frontline employees, we've implemented these measures:

1. Before entering our stores, scan the QR code at our store facade and fill out the form. 

2. There will be fewer number of employees in each available Digi Store and all are equipped with face masks.

3. All Digi Stores and Digi Store Express (except Digi Store Express Sky Avenue, Genting Highlands) are  open and operating  as usual. Digi Stores located in street lots will operate daily from 10a.m. to 5.30p.m. and Digi Stored based in malls will operate daily from 10a.m. to 9p.m.  To check the list of Digi Store Express, click here.

4. Sanitisation of stores will continue throughout the day, with a thorough cleaning after stores close.


To know more on the extra safety measures taken at all Digi Stores for your health and safety, check out the infographic below:
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Rest assured we will continue to adhere to the directions provided by the authorities on store opening guidelines.

We hope our customers adhere to our safety measures to help maintain a safe and healthy environment for everyone. 

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