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#DigiCares: Republic GG users! Here's How You Stay Connected!

by SuperUser on ‎17-03-2020 11:52 PM - last edited on ‎04-02-2021 03:25 PM by Community Manager

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All RGG users, here's what you need to know to stay on top of your game. 

 

Starting 24 December 2020, you will still be able to reload your RGG credits but at an updated spending limit. 

 

RGG users registered with a mobile number

- Daily reload limit remains unchanged (RM500)

NEW: Monthly reload limit of RM1,000

RGG users registered with a mobile number and verified email

- NEW: Daily reload limit of RM500

- NEW: Monthly reload limit of RM1,500

 

 Your RGG account limit remains unchanged with a limit of RM1,000 for  RGG users registered with a mobile number, and RM1,500 for RGG users registered with a mobile number and verified email

 

Want to become a new RGG user? Check out our article here to find out how to register for an RGG account

 

Paying for RGG items

**Please note that starting 3 February 2021, the 16-digit PIN reload method will be permanently discontinued. RGG users are encouraged to reload via the Direct Operator Billing (Pay with Digi).

 

Q: What is Direct Operator Billing?

Direct Operator Billing is a zero-contact payment method for users to purchase GG points directly from the RGG website for better convenience for all your game credits. 

 

Q:      I have an E-wallet account, but the credits are not enough, how do I reload it?

Each E-wallet app will have options for you to reload conveniently through online banking or credit/debit cards. 

 

Reloading Your RGG account

 

Q: How to reload GG points via Pay with Digi?

For a step-by-step guide on how to reload your RGG points via Pay with Digi, click here.

 

Q: How to buy content in RGG

Buying content in RGG requires you to use the platform's currency, GG points, which you can purchase via Direct Operator Billing. Refer to "How to reload GG points via Pay with Digi?" above to learn more. 

Step 1: Go to Republic GG homepage and click on the search bar.

Step 2: Click on the game title and select your preferred package.

Step 3: Click “Checkout” and you will be prompted to item summary.

Step 4: Click “Buy Now” and you will be directed to a Purchase Summary page with your product details. Once your Game Item status becomes a success, you will receive a notification.

 

Q: How to redeem reward items

Step 1: On the Republic GG homepage, click on the “Rewards” menu.

Step 2: Choose the reward you want to redeem and click “Redeem” for confirmation.

Step 3: Once successful, you will receive the item code on your Redeem History.

 

Q: How to send gifts to friends

Step 1: Click on the product gift (Example: Mobile Legends Diamonds Gift).

Step 2: Select the item package.

Step 3: Send a gift to your friends (Enter your friend's email and write a message). Do ensure that you have entered a correct email address.

Step 4: Purchase the gift using your GG points.

Step 5: Woohoo! Your gift has been sent to your friend's email.

 

 

Other Questions

 

Q: If my Digi Prepaid line is barred, can I still use my RGG account?

Yes, your RGG account is a virtual game credits account, which you can still access with your login and password. In the event you have forgotten your password, you may choose the “Forgot Password” option to reset it. You will need to ensure your Prepaid line is still able to receive an OTP to reset your RGG account password.

 

We want you to stay connected as we each do our part in preventing the spread of the Covid-19 pandemic. 

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