#DigiCares: Connect With One of Our Digi Stores and Digi Store Express

[#1]

Our commitment to keeping you connected to what matters most stays. While you can always connect with us with the MyDigi App and Digi Website, if you need to visit one of our stores, we have good news, all our services are now available and we are ready to welcome you! 

Rest assured that all our stores will adhere to the safety guidelines, ensuring a safe environment for all. Temperature checks upon arrival are compulsory and we highly encourage that you sanitize your hands before entering. Click the button below to find out more.

To find a Digi Store and Digi Store Express near you, click here.

Due to the recent areas declared under PKP (Perintah Kawalan Pergerakan), PKB (Perintah Kawalan Pergerakan Bersyarat), and PKPP (Perintah Kawalan Pergerakan Pemulihan), All Digi Stores nationwide have temporarily revised their operating hours.

Latest Operational Hours as of 14 January 2021

Digi Stores in shop lots
Everyday, 10am - 5.30pm

Digi Stores in malls

*For Central

Digi Store Sunway Pyramid, Bangsar, and  Setapak Central, Gardens and Alamanda

Everyday, 10am - 8pm

*For Sabah

Digi Store One Borneo

Everyday, 10am - 6pm

Digi HQ will continue to stay closed till further notice

Rest assured that strict SOPs have been implemented at all stores for the health and safety of our customers and our frontline employees.

All Digi Store Express (except Digi Store Express Sky Avenue, Genting Highlands) are open. To check the latest operating hours for Digi Store Express, select your region below to view the full list:

Digi Store Express For Northern Region 

Digi Store Express For Southern Region

Digi Store Express For Central Region 

Digi Store Express For Eastern Region 

Digi Store Express For Sabah Region 

Digi Store Express For Sarawak Region

If you choose to use one of our self-servicing platforms, here are some how-to guides to help manage your prepaid and postpaid accounts. Click on these links below for our How-To Guides:

How to Reload

How to View and Pay Bills

How to Buy Add-Ons

How to Download, Buy and Claim Rewards

[#2]

Hi there, my simcard is broken. What should I do? All digi centre are closed.

[#3]

Hi, good afternoon.During this MCO, all Digi Stores (except Sunway Pyramid, Bangsar, Alamanda, The Gardens Mall and One Borneo) are open from 10am until 4pm on Monday, Wednesday and Friday. 

You can proceed to our Digi Store to get your SIM replaced ya. Thank you.

[#4]

Hi, may I know how how to call Digi  helpline? I cannot get the last 4 digits of ID correct. 

[#5]

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@Milkbox wrote:

Our commitment to keeping you connected to what matters most stays. While you can always connect with us with the MyDigi App and Digi Website, if you need to visit one of our stores, we have good news, all our services are now available and we are ready to welcome you! 

Rest assured that all our stores will adhere to the safety guidelines, ensuring a safe environment for all. Temperature checks upon arrival is compulsory and we highly encourage that you santise your hands before entering. Click the button below to find out more.

To find a Digi Store and Digi Store Express near you, click here.

All Digi Stores are open and operating back as usual. Digi Stores located in street lots will operate daily from 10a.m. to 6.30p.m. and Digi Stores based in malls will operate daily from 10a.m. to 10p.m.

Digi Stores in Kuching, Sarawak will operate daily from 10a.m. to 5.30p.m.

All Digi Store Express (except Digi Store Express Sky Avenue, Genting Highlands) are open. To check the latest operating hours for Digi Store Express, select your region below to view the full list:

Digi Store Express For Northern Region 

Digi Store Express For Southern Region

Digi Store Express For Central Region 

Digi Store Express For Eastern Region 

Digi Store Express For Sabah Region 

Digi Store Express For Sarawak Region

If you choose to use one of our self-servicing platforms, here are some how-to guides to help manage your prepaid and postpaid accounts.Click on these links below for our How-To Guides:

How to Reload

How to View and Pay Bills

How to Buy Add-Ons

How to Download, Buy and Claim Rewards.

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[#6]

Hi,

I am offered a promotion "More Rebate" in my Box of Surprise  and wanted to  purchase a Samsung Galaxy S20 phone.

I have been to your digi store in Bangsar , Starling Mall & The Store (Sungai Buloh). All these stores do not have stock for the Samsung Galaxy S20 phone.

Can you assist to find a store that have the Samsung Galaxy S20 stock pls? Thank you.

[#7]

I want to redeem code  HELLO3..Tpi tempat promo code xda..Macam Mana erkk..bantu

[#8]

Hi MohdRezuan07. PM (inbox) kami untuk semakan dan bantuan.

Terima kasih.