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Terminate digi contract

Member
Posts: 1
Registered: ‎08-03-2016

Hi

 

Now i have contract with Digi. However, i wish to change the phone plan as Digi offer more valuable package (6GB for RM 68). Is there any way to change to the latest package without any charges? if there is charges, how much is it?

Re: Terminate digi contract

Community Manager
Posts: 8,772
Registered: ‎20-04-2015

If you change a plan while you have a contract, you will need to pay for termination penalty. To get the exact amount of charge, do go to the nearest Digi Store or call our Helpline at 0162211800 to enquire.

 

The rates are as below in the table:

Rate Plan
Contract Period
Penalty Charges
Digi Postpaid 48
12 months
A flat rate of RM200 (inclusive of RM100 administrative fee)
Digi Postpaid 68
Digi Postpaid 98
 
24 months
A flat rate of RM 200 (inclusive of RM100 administrative fee)
Digi Postpaid 148
Digi Postpaid 238
 
24 months
Device purchase with upfront payment:
A flat rate of RM 200 (inclusive of RM100 administrative fee)
 
 
*Device purchase without upfront payment:
[(RRP - Digi Selling Price) / Contract Period] x Remaining Months in Contract + (administrative Fee RM100) = Z
 

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