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Free 4G LTE Simcard

Member
Member
Posts: 1
Registered: ‎07-06-2015
I went to LGTel Co at Aeon Taman Equine Seri Kembangan to upgrade my simcard to 4G LTE on 7/6/15 but the person at the counter said that I have to pay fee RM10.60 to upgrade my simcard. Why I have to pay if Digi already send me sms about the free upgrade?
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Re: Free 4G LTE Simcard

Contributor
Posts: 34
Registered: ‎15-04-2015

@NHK, DiGi only give free SIM upgrade for those who join the 4G LTE launch at certain location

Perhaps the SMS is guiding u for the promotion event Smiley Happy

 

May check the link below for further promotion from DiGi Smiley Happy

 

http://new.digi.com.my/ecomm_C/services/default/Whatshot_4G_LTE

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Re: Free 4G LTE Simcard

Member
Posts: 2
Registered: ‎11-11-2015

Yesterday, i went to AEON kulaijaya - DiGi store express to replace my current sim card with free 4G lTE SIM card since i receive SMS from Digi. However, the staff told me that the replacement only can be done from Centre. 

 

from the URL digi.my/dsl   ,  AEON kulaijaya - DiGi store express was stated.

 

I very disappointed since I purposely go there and nothing can be done. 

Could Digi have more clear information to customer before sending us the SMS

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Re: Free 4G LTE Simcard

Member
Posts: 3
Registered: ‎16-11-2015

Face the same problem, when i received sms from Digi told that the free simcard for LTE sim card replace at Express Store, Service Center... but when reached at the express store, was told to pay RM10.60.

 

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Re: Free 4G LTE Simcard

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

Hi all, thank you for your feedback. As part of the community, be assured that your perspective are conveyed to Digi for improvement. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Free 4G LTE Simcard

Member
Posts: 2
Registered: ‎11-11-2015

Thank for information

However, it mean that i still need go to DIGI center for the free replacement  if i wish to replace current simcard with FREE 4G simcard ?

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Re: Free 4G LTE Simcard

Support
Posts: 1,798
Registered: ‎14-04-2015

Yes, that is absolutely correct Ting Smiley Happy  Bring along ur IC for verification okay.