25-02-2021 11:52 AM
had made a purchase of garane shells 714 2 times which need to deduct RM100 from digi prepaid line. https://www.garena.my/ The money Rm 100 deducted from my prepaid line and no receive Garana shell at all. The serial no is 4222269 ref id is : 3488223 ,Second serial id is 4222305 and refer id : 3488251 Please check with me on the hp prepaid no and garena shells account if you need to and update me the status.
26-02-2021 08:28 PM
Hi @azmanjihil, if the purchase was done through Garena portal/website, you may refer directly to Garena support team for further assistance on the said transaction. Feel free to send a Private Message to our Inbox, include your phone number and more info on the issue should you require further clarification ya, TQ :-)