18-12-2016 03:42 PM
Hi, I suspected someone sold my Digi phone number to other 3rd party martketing company. Recently I have been receiving tons of unknown calls and phone numbers from KL (03). These phone numbers call, after I answer they immediately drop the call without a making a sound. Followed by these annoying calls from KYK water filter promoting Mines resort and giving free hotel vouchers and all those bull**bleep**. Number by number I have block but they keep calling back with different numbers. Please advise if Digi can do anything about this .
19-12-2016 04:41 PM
not use how can digi help us, if yes, i wish to know also.
but i did use some app before like whoscall, in blocking unwanted call/sms.
even they call us, the app can alert you and tell u who is calling us, so far so good, u can have a try.
sometimes, u can ask caller to provide your details to you to let you to validate, instead of them know all your details since we dont know the identity of the calls sometime. From there you can know how they can get your number if they let u know, and also u can mention about the personal data protection act. sometime it is work for this 2 method. calls from unknown party really reduce. hope this help.
23-12-2016 11:20 PM
24-12-2016 03:37 PM
We regret to inform that under the Personal Data Protection Act policy, we are unable to block others number if you are not the registered owner.