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Reload Validity

Member
Posts: 6
Registered: ‎26-12-2019
Dear Devs,

I had reloaded RM10 for three times on a same day just to activate their validity into a month but it just give me 10 days validity. Although, it was actually works before and I try to do it again but it doesnt. Help me, please. 0167423442

Re: Reload Validity

Support
Posts: 4,725
Registered: ‎01-05-2015

Reload validity will start from the day the reload perform, brz_razor.

Multiple reloads perform on the same day will follow the longest validity. In your situation, all the 3 reloads ended on the same day hence the validity stays for 10-days only. To have a longer validity, please perform the reload on a separate day or use the RM30.00 voucher to get the 30-days validity. TQ.

Have a pleasant day!

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