06-04-2020 03:20 PM
26-04-2020 12:28 AM
26-04-2020 03:29 PM
Hi Jay900213, The unpleasant experience that you have encountered with our service is sincerely regretted. Unusual high usage has caused Internet slowness at your location. Rest assured, steps are being taken to resolve your issue as soon as possible. Your kind patience and understanding would be most appreciated.
04-05-2020 09:31 PM
30-06-2020 06:03 PM
30-06-2020 06:18 PM
Raven02, to assist u further on this, u may log in to MyDigi app. Log in Mydigi > click Menu > Support > Network Coverage.
Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 5 (or more) working days from the report submitted. Sorry for any inconvenience caused
We also regret to inform u that the unusually high usage has caused internet connection slowness recently. It may take time to resolve this, thus we seek your patience and kind understanding on this issue