|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Money Deducted from Account Bank but Credit not Transferred

Member
Posts: 3
Registered: ‎14-05-2020
Dear Digi Facilitator,



I paid RM 50 to topup my cell phone (today) 011 51480901


The money is deducted from my Bank Islam ac (I used BIMB) - please see the attachment as a proof of payment.



But, i din't receive credit to my cell phone. (it say successfull to reload.Opps,something wrong with your reload). Something like that, I cannot remember exactly sentence. ( I am using mydigi app).



Please check this situation and I hope to recieve the credit to me as soon as possible.



Thanks.
Highlighted

Re: Money Deducted from Account Bank but Credit not Transferred

Support
Posts: 393
Registered: ‎30-05-2019

Hi Snorathirah,  we have replied to your PM, please check Thank You.