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Re: Galaxy Note 7 -- Let's discuss...

SuperUser
Posts: 600
Registered: ‎05-08-2015

in case there are concerned Digi customers who bought the Note7 from Digi...

 

according to Samsung, we need to go back to Digi.  but the swap is supposed to only happen after 29th September.

 

but from what i have seen in other forums, it is still a mess. even Samsung's own Customer Service is giving  incorrect (and sometimes conflicting) info.

 

so, i guess better wait a few more days for all the parties to sort it out and then we see what happens.

 

 

 

 

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Re: Galaxy Note 7 -- Let's discuss...

Support
Posts: 1,758
Registered: ‎14-04-2015

mydragoon, , we ask for your patience as we finalise the replacement arrangement with Samsung. Please ensure that your device is intact in its box set, along with the relevant accessories, in order to be eligible for replacement. Thank you. 

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Re: Galaxy Note 7 -- Let's discuss...

SuperUser
Posts: 600
Registered: ‎05-08-2015

in regards to the Note 7 recall...

from Digi: 
https://community.digi.com.my/t5/Welcome-and-Announcements/Samsung-Galaxy-Note-7-Recall-amp-Exchange...
In conjunction with the global recall of the device by Samsung, our Customer Service will be contacting you directly on the exchange process over the next few days. The exchange process will begin from Thursday, 29 Sept 2016.


and this nice bit...
Meanwhile, Digi will waive one (1) month off your commitment service plan. This will be reflected in your next bill after the exchange process.

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Re: Galaxy Note 7 -- Let's discuss...

Contributor
Posts: 19
Registered: ‎20-08-2016

@MrOctopusK

note 7 become time boom~~~ not dare swin with note 7 ... hahahaha

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Re: Galaxy Note 7 -- Let's discuss...

Community Manager
Posts: 8,687
Registered: ‎20-04-2015

@teryshiryo wrote:

@MrOctopusK

note 7 become time boom~~~ not dare swin with note 7 ... hahahaha


The device should be safe after the replacement =p

 

http://community.digi.com.my/t5/Welcome-and-Announcements/Samsung-Galaxy-Note-7-Exchange-Process/m-p...


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Re: Galaxy Note 7 -- Let's discuss...

SuperUser
Posts: 600
Registered: ‎05-08-2015

this phone is really awesome...

 

but sadly, came with a fatal flaw.

 

to all Note7 owners, please power down your note7 and use another phone... this phone has been deemed dangerous.

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Re: Galaxy Note 7 -- Let's discuss...

SuperUser
Posts: 600
Registered: ‎05-08-2015

Dear owners...

 

Please return the device (phone) + box to Digi ASAP...

Please also see:

http://community.digi.com.my/t5/Welcome-and-Announcements/Samsung-Galaxy-Note-7-Return-Process/m-p/1...

 

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