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Extremely disappointed with Digi Service especially when customer in oversea trip!

Member
Posts: 1
Registered: ‎13-01-2017

Get your customer service  (The Top management and the management) to seriously look into this and stop wasting customer's time from one divert to another.

 

Cancelling a subline also takes ages with inproper msg received asking us to call and waited ages to speak to the customer consultant and yet asking me to walk in or email to request!

 

What kind of service the DIGI had rendered so far? the worst will be when I was in oversea and DIGI do not response my email or request with immediate effect!!! 

 

Check your call barring with your so called policy!

 

Truly  angry with this DIGI after so many years being with them and yet getting worst and not getting better in term of customer service! I doubted your true meaning of it!