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Digi Account created from mobile app can't be log on from Pc website Digi

Member
Posts: 1
Registered: ‎24-08-2021

So the Digi account I am currently using on my mobile digi app couldn't be accessed from pc digi website. 

 

And So, I attempted to use the same gmail in-use from the MyDigi mobile app and somehow It is possible to create another account with the same gmail.

How and Why is that possible ?

 

That said, this brand new account of mine with the same gmail does not contain the subscriptions I previously had. 

 

All of these aside, is there anyway I can check for third-party billing informations?