23-08-2018 12:33 PM
Solved! Go to Solution.
24-08-2018 08:52 AM
21-09-2018 11:40 AM
You need the SLL subscription fee in your prepaid's credit, not a seperate bank fund transfer/payment
20-10-2018 02:04 PM
thanks for the respond. unfortunately, i have no clue about SSL ( i am not a mys resident), does this mean that I should transfer RM108 from my Maybank into my digi account before the 365 option appears in the website to renew ( my 2017 Best P2P is expiring soon). many thanks if you can explain step by step how to renew the plan, much appreciated.cheers
20-10-2018 04:08 PM
SLL refer to Super Long Life service, wantok88. This service allows you to exchange the credit balance with a longer validity. You just need to perform the reload to your Digi Prepaid number. Once the credit is available, dial *128# >> My Account >> Talktime Services >> Super Long Life. You can see the RM108.00 365days option on the menu. Choose this option and your credit balance of RM108.00 will be deducted and the account validity will be extended to another 365days starting from the day SLL is purchase. Hope this helps :-) https://goo.gl/25TYc9
23-10-2018 08:49 AM
my prepaid best 2017 p2p will be expire next week, inside still have rm54. if i want to extend 365days service and carry forwar the credit to next year plan. what shall i do or what are the steps for me to continue the service ,cause i cant find renewal function in my acc.
23-10-2018 10:08 AM
Hi hwei. 365 days of Super Long Life for Digi Prepaid Best 2017 cost is RM108. You need to have at least RM108.01 in order for you to purchase it. Purchase can be done via *128# menu under Talktime Services menu. Thank you.
26-10-2018 10:36 AM
Thanks to digi, i manage to extend my super long life plan.
For those facing same problem ,can follow below steps:
1. make sure acc has at least 108.01 prepaid credit, (cost for 365 days super long life plan is rm108)
if unsufficient credit , can reload via webpage( credfit card, bank transfer……）
2. after reload, go to handphone
dial *128# > 1.My Account > 7.Talktime Services > 3.Super Long Life
there will be 3 option inside super long life
1.RM 1.00(1 days)
3.rm 108(365 days)
just pick the one u need
(as reminder for myself, after one year, may forget everythings)