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Re: Accidentally subscribing Box of Surprise 3 MBPS Unlimited Internet.

Support
Posts: 5,249
Registered: ‎10-04-2015

Cancellation is not available for it. Package is valid within the given period of time only. TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Accidentally subscribing Box of Surprise 3 MBPS Unlimited Internet.

Member
Posts: 1
Registered: ‎03-09-2020
I feel like this is a scam from Digi. Without any further note on how this plan works, people will just accept it and then realise they cant use it for hotspot/their limited time package will go to waste. Digi just make blind profit from this scam..

Re: Accidentally subscribing Box of Surprise 3 MBPS Unlimited Internet.

Support
Posts: 3,753
Registered: ‎14-04-2015

Aihaibara, we appreciate the feedback provided above. The terms and conditions for this package can be viewed at the plan before the subscription. We valued ur feedback on the above matter

Re: Accidentally subscribing Box of Surprise 3 MBPS Unlimited Internet.

Member
Posts: 1
Registered: ‎21-10-2020
So it's user problem not to read the T&C carefully. And now we not even have a choice to unsubscribe it?!
It sound like i give you free lunch, in fact it's **bleep**. You have to take it since you never really read the T&C. So just wait until 24hrs later or port out to other telco.

Re: Accidentally subscribing Box of Surprise 3 MBPS Unlimited Internet.

Member
Posts: 1
Registered: ‎09-11-2020
I know it will excluded hotspot but I never know it will stopping another package to hotspot to my laptop... I am now doing my assignment and it is a waste that I had bought another package since they will expire in the same time... Please fix this bug, disapointed me...