26-06-2020 08:23 PM
So I was about to re-new my RM 8 UNLIMITED HIGH SPEED INTERNET, and I accidentally pressed REDEEM on a POP UP advert by DiGi on the Box of Surprise 3MBPS UNLIMITED INTERNET.
I checked my internet plans if I actually activated it, but MyDiGi shows nothing, so I went forward and subscribed to UNLIMITED HIGH SPEED INTERNET to renew it. But I realize my internet speed is slow. Is there a way to unsubscribe to the Box of Surprise UNLIMTED 3MBPS Internet?
I don't want to waste my RM 8 when the max speed is 3MBPS due to a stupid advert pop up without warning.
List of ways I've tried,
1. Checking *128# on internet subscription to try unsub.
2. MyDiGi web version. No options
3. MyDiGi app. No options.
I need help just renewed, need solution ASAP or RIP RM 8
03-07-2020 09:41 PM
04-07-2020 08:13 AM
No it is not. II've tried many ways but didn't work at all. The internnet is too slow! I can't do my assignements! Please do something ragarding to this matter!
04-07-2020 10:55 PM
07-07-2020 09:55 PM
why so slow urghhhhh help me tomorrow i have online class
i buy rm35 for the internet. so i want my internet
@ryry wrote:No it is not. II've tried many ways but didn't work at all. The internnet is too slow! I can't do my assignements! Please do something ragarding to this matter!
08-07-2020 10:45 PM
farhana29, please inbox us ur number and full details above for further assistance on this
14-07-2020 11:07 PM
20-07-2020 12:14 AM
20-07-2020 08:06 AM
Hi RyanTomato, There is no option to unsubscribe as the free unlimited 3Mbps One Time Pass only will be expired automatically after 24 hours ya. TQ.
10-08-2020 07:58 AM