21-04-2016 03:17 PM
Hope Digi will giving out a royalty customer (more than 3 years) a special offer to customer where sign another 24 months contract. Be a royalty customer always glad to receive some special offer from the company, so we will keep stay in Digi. Unlike, those offer giving same as new customer sign in. i was stay in Digi almost 5 years even the coverage still need to improve. Now i hope can get a special offer from Digi to buy Galaxy note 5 with sign another 24 months contract. Hope to get reply from Digi. Thanks
23-04-2016 12:01 PM
For Digi Postpaid user with at least 1 year in tenure, you just need to pay for the phone price (no need upfront) and that is applicable for Digi Postpaid 148 or Digi Postpaid 238 only.
12-05-2016 08:07 PM
This is not a special price for customers supporting you for years. Telco should have rewarded long time customer with free phone or like those in Singapore. Malaysia telco will not reward their customers sincerely. As they enjoy the best margin in the world.
13-05-2016 09:49 AM
We always try to find ways to reward our customer, fadly0416.
The advance payment waiver mention earlier is one of the initiatives that we take to value the existing subscriber. Option to upgrade plan for those that still under contract is another one, which we know is not impossible previously unless you pay the penalty. Rest assured that we'll be looking into this area from time to time.
We value your feedback and thanking you for your patience and support :-)