18-01-2018 04:50 PM
Dear Sir /Madam,
I have a problem here. How can I unsubscribe from Freedom 2 VIU? I've tried to log in to the VIU website but there are no option /button for me to unsubscribe it.
Thank you very much!
18-01-2018 05:52 PM
Izzit for VIU services as per link -> https://play.google.com/store/apps/details?id=com.viu.phone&hl=en
if i check at the details "You can turn off auto-renew at any time from your Google Play account settings."
if correct, you may can check the link out.
19-01-2018 08:18 AM
I've tried to go to the link that you have given but the account said "You have no subscriptions for this account".
19-01-2018 11:44 AM
If the message is "You have no subscriptions for this account.", chances are there is no subscription at all. Were you charged a subscription fee?
22-01-2018 02:44 PM
That RM5 for VIU subscription is promotional offer. Kindly proceed to contact their online support team at firstname.lastname@example.org to enquire further on your account status.