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How to activate digi music freedom?

Member
Posts: 1
Registered: ‎29-04-2017
I'm already subscribing to daily RM 1 -100 MB and when I tried to activate digi music freedom, it's said "no record found" what's going on???
-my prepaid plan is -Digi Smart Prepaid VP-

Re: How to activate digi music freedom?

[ Edited ]
Community Manager
Posts: 8,791
Registered: ‎20-04-2015

The music freedom app is not used for prepaid's free music freedom activation. However, only Prepaid Live has free music freedom now, which can be redeemed by MyDigi or *888*1#. http://new.digi.com.my/prepaid/live


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Re: How to activate digi music freedom?

Member
Posts: 1
Registered: ‎04-05-2017
Hi, i'm using digi prepaid besr. I then subscribe to 3gb
Music freedom + 300mb internet. But when i try to activate, it says no record found. And when i used spotify, it deducted the data from my main quota
Highlighted

Re: How to activate digi music freedom?

[ Edited ]
Community Manager
Posts: 8,791
Registered: ‎20-04-2015

@tikah wrote:
Hi, i'm using digi prepaid besr. I then subscribe to 3gb
Music freedom + 300mb internet. But when i try to activate, it says no record found. And when i used spotify, it deducted the data from my main quota

The Music Freedom app is not for prepaid users to activate free Music Freedom. Also, free Music Freedom is provided to Prepaid Live users and not Prepaid Best 2016.

http://new.digi.com.my/prepaid-plans


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!