Having problem activating Music Freedom

[dausruddin]

First, why @MyDigi on twitter keep ignoring my tweets and DMs? They answered me a few times back then. Now they ignore me but still replying to tweets by others LOL.

Back to my main question? How do I activate MF on my Best 2016 P2P?

- I have tried subscribing via mydigi, but it says "Sorry. We cannot proceed with your request currently. Please try again  later. ". 

- Sent DMF to 20000 . My first message, it replied "The service you have requested is currently busy. Please try again later.". Then I resent, but it never reply anymore.

- Downloaded Music Freedom app from Playstore, but the app keep loading and never end.

How do I activate my MF if there is no way to activate it?

[MrOctopusK]

@dausruddin, for music freedom that comes free with your prepaid plan, the DMF app is not needed. You only need to redeem DMF once using *888*1# or MyDigi app. If you still have problem using *888*1# to redeem, please revert back here

[dausruddin]

Unfortunately that is not possible. In *888*1#, there were only Unlimited FB/Twitter and 300mb/7days, nothing else.

Something you should know, I was using Digi Best 2016, then converted to Digi Live. After a while, I changed back to Best, but my plan now is "Digi Best 2016 P2P" instead of "Digi Best 2016" which I had before.
I have a friend who converted vice versa like me, but his case is worst where he doesnt even get the unlimited FB/Twitter. He had to buy a new simcard. Seems that there is a bug in the plan converting system because my friends didn't get his unlimited FB/Twitter and I didn't get MF.