Cannot use the dmf.

[Riswanda]

- already top up the phone
-cannot use dmf
-check everything seems ok
-stated that I can't activated because already activate it. Whattttt.
-what happen actually, need answer. Help me man.
-I attach the photo, for better understanding.
-Music is love music is life.

[MrOctopusK]

@Riswanda, are you on Prepaid Live? To redeem, you can dial *888*1# and you only need to do it once.

You can then check from MyDigi app that you have Music Freedom quota.

[Riswanda]

I'm using digi best prepaid. I'm using dmf for long time, until this month that comes with this problem. Can u suggest me how to settle this problem.

[Digi_Kobi]

Hi, @Riswanda.

Based on the attached screenshot, it shows that you already activated the Music Freedom service for this month. We wish to clarify that the free Music Freedom activation is limited to once a month.

Thank you.

[Riswanda]

I now activate it once a month, but why when I using Spotify, it consume my data? It should be free.
I attach a pic, required me to activate. But when I want activate, shown the I already activate it as shown at my first post.

[Digi_Kobi]

Kindly PM us your phone number <here> for further clarification, @Riswanda. TQ.