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Can't activate Digi Music Freedom

Member
Posts: 1
Registered: ‎24-12-2016
Why I can't activate Digi Music Freedom however I'm subscribed to Monthly RM28 (7gb) which is 3gb data , 2gb Video freedom and 2gb music freedom . Im on iOS 10.2 .
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Re: Can't activate Digi Music Freedom

[ Edited ]
Community Manager
Posts: 8,673
Registered: ‎20-04-2015

 You do not use DMF app for Prepaid redemption. 

 

Q: How can I redeem my FREE 300MB quota (7 days) + 1GB Video & 1GB Music (7 days) for life?
A: To redeem, download MyDigi or dial *888*1#. You will only need to redeem once.

  


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Re: Can't activate Digi Music Freedom

Member
Posts: 1
Registered: ‎20-03-2017
He not asking how to redeem the music freedom. I have same problem too. I have 4gb music & videos plan. But i cant activate it in music freedom apps. When i play the music on, it charge the internet data and not with music freedom data like it suppose to

Re: Can't activate Digi Music Freedom

Support
Posts: 1,495
Registered: ‎01-12-2016

Hi Apollo,

 

Activation through that app isn't necessary for your account. You may immediately use apps that are listed in Music Freedom package and the usages will be under your Music Freedom quota.

 

Thanks.

Re: Can't activate Digi Music Freedom

Member
Posts: 2
Registered: ‎19-12-2016
I'm using postpaid plan 148v permonth and have free music freedom in internet details. And i dont know how to actived my music freedom. Can anyone help me?? Im providing also photo of my internet details.
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Re: Can't activate Digi Music Freedom

Support
Posts: 1,609
Registered: ‎10-04-2015

Hi @irazyra. It is already reflected in your MyDigi app. So, activation is not needed anymore. You may immediately utilize it. Thank you.

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