01-11-2015 01:30 PM - edited 01-11-2015 01:31 PM
01-11-2015 01:47 PM
we are same ,using digi 9 years ! location .. sitiawan..everymonth we pay,but get this service, haiz.
01-11-2015 05:29 PM
Hi arelonghafiz, thank you for your feedback. Your feedback will be propagated to Digi team.
01-11-2015 09:24 PM
Kindly send your response based on below questions to our Customer Service team custsvc@digi.com.my to lodge a case for you.
1. Full location address of the area (with the postcode).
2. Error Message. (If any)
3. Signal strength.
4. Problem occurred indoors or outdoors?
5. Alternate contact number.
6. Short description of the issue.
7. Hand phone model.
8. Mobile Number
9. Have you tried to swap the sim into a different phone?