06-09-2015 09:22 PM
Dear DiGi,
I am wondering if DiGi know that there is a building/mall called Suria KLCC in Malaysia.
The mall has been built/opened since May 1998 but you guys din even build a site inside it?!
It is not DiGi fault that I have experienced bad coverage at new wing of the mall. Did DiGi even been awared/notified by building management that there is expansion and also renovation(ISETAN) recently?
How about parking level of Suria KLCC? 17 years the building been there!
And you guys did NOTHING!
The worst thing is.... Look at the manual search result I have right inside the parking!
All i think was: MANA DIGI? MANA DIGI? MANA DIGI?
Conclusion: 2 places need to be optimized: Parking of Suria KLCC, Lot C KLCC(new wing of Suria KLCC if DiGi still dont know where it located)
Please take action. I know DiGi has no signal at many places. But KLCC? Come on...
15-09-2015 10:05 AM
Hi digizen,
Thank you for your feedback and sorry to hear that you have such an unpleasant experience. As mentioned in other post, please email your experience to custsvc@digi.com.my.
Have a nice day!
15-09-2015 10:27 PM
Already lodged the report to the email but no response until today... >.<
20-09-2015 10:24 PM
Still no reply from here and digi cust email.
What should i do?
04-10-2015 07:22 PM
15-11-2015 12:56 AM
No Line. No Line and No Line. I am exhausted to complain this over and over again!