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Digi and TVB Borderless Experience Contest Terms and Condition

by Community Manager ‎23-11-2018 03:17 PM - edited ‎25-11-2018 08:43 PM


This Digi and TVB Borderless Experience (“Contest”) which is organised by Digi Telecommunications Sdn. Bhd. (Company No. 201283-M) ("Digi”) will be governed by these terms and conditions and any subsequent accompanying contest details (if any), Digi’s Privacy Notice, Data Protection Statement and Data Protection Obligations found on Digi’s website at www.digi.com.my (collectively referred to as the “Terms”). Each Eligible Participant (as defined below) agrees that he/she has read and understood the Terms and by his or her participation in this Contest, each Eligible Participant agrees to be bound by the Terms.

1.Contest Period

1.1. This Contest commences at  10.00 a.m. on 26 November 2018 and runs until 12.00 p.m. on 3 December 2018 (both dates inclusive) (“Contest Period”). Entries received after the Contest Period will automatically be disqualified. Digi has the sole and absolute discretion to extend and/or vary the Contest Period without prior notification.


2. Eligibility Criteria

2.1. All Malaysian citizens residing in Malaysia are eligible to participate in this Contest (excluding persons mentioned in Clauses 2.1.1 to 2.1.3 below, “Eligible Participants”) except for the following:-

2.1.1. permanent, contract and temporary employees of Digi and their Immediate Family Members; and

2.1.2. employees of Digi’s partners, advertising, promotion agencies and any other persons involved in organizing, promoting and/or conducting this Contest together with their Immediate Family Members.

Immediate Family Members shall mean any of the following: spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

2.2. Each Eligible Participant agrees that he/she has read and understood the Terms of this Contest and by his or her participation in this Contest:-

2.2.1. agrees to be bound by the Terms; and

2.2.2. Eligible Participant has to be 18 (eighteen) years of age and above. In the event the Eligible Participant fails to provide details for verification upon request by Digi, such individual shall be subject to Clause 2.4 below.

2.3. All personal details submitted must be accurate and complete and are subject to proof upon request by Digi.

2.4. Digi reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entry not submitted in accordance with the Terms or which tampers with the entry process. Incomplete, indecipherable, illegible, incorrect or fraudulent entries or any entry which violates the Terms will automatically be disqualified without any notice.


3. Contest Mechanics

3.1. In order to participate in this Contest, the Eligible Participants need to carry out the following steps and/or activations:-

-使用Instagram Story录制不超过15秒的视频与回答以下问题:

- 在视频中至少使用一个Digi X TVB贴纸。 (在gif中搜索“digiborderless”)
-下载视频并在Instagram Feed上发布(请确保您的个人账号已设置为公开。)
- 发布前必须回答:“我想和@digitelco一起体验无国界联系,因为......“(不超过25个字) 和 #无国界联系 


- Answer the question below by recording a video NOT more than 15 seconds with Instagram Stories

Who would you bring to go borderless with you for TVB Anniversary Awards and tell us why. ”

- Use at least ONE of the TVB X Digi stickers in the video. (Can be found in gif by searching "digiborderless")

- Download it and post it on your Instagram Feed (Please make sure your profile is set to public.)

-Caption it with  “I want to go borderless with @digitelco because......" (not more than 25 words) and #borderlessexperience


*There will be ONLY 1 winner a for the contest (“Contest Winners”)

*Contest Winner will only be selected on 3 December 2018 after 12.00p.m.


4. Notification and Selection of Contest Winners

4.1. Selection of the Contest Winners for this Contest will be based on the following:-

4.1.1. The most creative video and caption will win a  4 days 3 nights trip for TWO to Hong Kong and attend  the TVB Anniversary Awards (15th December 2018 to 18th December 2018).

4.1.2. Digi must be able to contact the Contest Winners via Digi Community (DM) latest by 12.00p.m. on  4 December 2018, failing which Digi reserves the right to move on and select another Contest Winner. The non-contactable Contest Winner shall be disqualified automatically and shall have no claims whatsoever against Digi on such disqualification. [Digi’s selection of Contest Winners are final and no request from participant will be entertained]

4.2. Verification will be made based on the Contest Winners’ Name, IC number and mobile number requested via Digi official Instagram account (DM).

4.3. The Contest Winners must be 18 (eighteen) years old and above. In the event the Contest Winners fail to provide Digi with the said parental or guardian consent, Digi shall have the right to forfeit the entry and / or the Prize as the case may be.


5. The Prizes

5.1. The Prizes of this Contest are as follows (“Prizes”):-

 The most  creative video and caption will win:
- A 4 days 3 nights trip for TWO to Hong Kong and attend  the TVB Anniversary Awards (15th December 2018 to 18th December 2018).

5.2. The Prizes are not transferable and / or exchangeable and not for resale. No cash alternatives will be offered.

5.3. The Contest Winners may be governed by a separate set of terms and conditions imposed by the provider of the Prizes or Digi’s partner that are offering the Prizes. Where such terms are applicable, the Contest Winners will be notified.

5.4. Each Contest Winner/ per IC number shall be entitled to win one (1) Prize only.


6. By participating in this Contest, each Eligible Participant agrees and consents to Digi’s Privacy Notice (which can be found athttps://new.digi.com.my/cs/Satellite/Page/tnc/default/tnc_privacy_statement_en) that all details submitted pursuant to this Contest, including without limitation personal data/information being collected, processed and used by Digi for:-

6.1. the purpose of this Contest; and

6.2. marketing and promotional activities conducted in such manner as Digi sees fit worldwide in any media including without limitation the Internet, without further express consent from, and payment or consideration to the relevant Eligible Participants. Marketing and promotional activities include without limitation the use and/or publication of any details provided in and/or in connection to the entries, interview material as well responses and related photographs. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Digi relating to this Contest; and

6.3. other promotional, marketing and publicity notification/information including future promotional, marketing and publicity notification/information from Digi from time to time.

 7. In addition, where any of the data/information especially personal data relating to the Eligible Participant and/or third parties (where applicable) are submitted to Digi and/or by any entrant in connection to this Contest, each:-

7.1. warrants that he/she is in possession of all necessary consents and shall continue to maintain such consents as may be required for Digi and/or usage and processing of such data/information; and

7.2. agrees that it shall be his or her responsibility to advise Digi in writing should there be any relevant change in the data/information provided to Digi which requires action on the part of Digi.

 8. Each Eligible Participant hereby agrees and irrevocably and unconditionally undertakes to indemnify Digi (on full indemnity basis) against any claim by any third party and against any loss, damage, cost or expense (including solicitors' fees and cost) that it may suffer or incur as a result of or in connection with this Contest and the Prizes.

 9. Each Eligible Participant further agrees:-

9.1. to release and hold harmless Digi and/or the Specified Persons against any and/or all losses, damages, rights, claims and actions of any kind in connection with this Contest (including resulting from acceptance, possession, use or misuse of any Prizes, or travel to or from any Prize-related activity and claims based defamation, or invasion of privacy);

9.2. that Digi and/or the Specified Persons make no warranties, express or implied, in fact or in law, relative to the use or enjoyment of any of the Prizes, including, without limitation to, their quality, merchantability or fitness for a particular purpose;

9.3. that Digi and/or the Specified Persons shall not be liable for and hereby expressly exclude any losses, damages, rights, claims and actions of any kind (including without limitation loss of damage to property or any personal injury or loss of life, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Contest, and/or the Prizes, even if Digi has been advised of the possibility of such damages in advance, whether or not due to and/or arising from:-

9.3.1. telephone, electronic, hardware or software program, network, Internet, server or computer malfunctions, failures, interruptions, miscommunications or difficulties of any kind, whether human, mechanical or electrical, including, without limitation to, the incorrect or inaccurate capture of entry information online;

9.3.2. late, lost, delayed, misdirected, incomplete, illegible or unintelligible e-mails;

9.3.3. virus attacks and/or any other malicious software infection to the Eligible Participants’/subscribers’ mobile phones arising from the downloading of these contents, any failed, incomplete, lost, garbled, jumbled, interrupted, unavailable or delayed electronic transmissions;

9.3.4. any default or condition caused by events beyond the control of Digi including those due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Digi;

9.3.5. any printing or typographical errors in any materials associated with this Contest; and

9.3.6. any claims by third party for infringement of intellectual property rights.

Specified Persons shall mean Digi, and its employees, officers, directors, shareholders, parent companies, affiliates, subsidiaries, licensees, agents, representatives, partners and contractors including contradvertising, promotion, and fulfilment agencies, and legal advisors and/or joint-organiser.

10. Digi:-

10.1. Reserves the right, at any time, to verify the validity and/or reject any entries at its sole and absolute discretion without having to assign any reasons whatsoever. Incomplete, indecipherable, illegible or incorrect, ineligible, fraudulent, unlawful or deceitful entries or any entry which violates the Terms, will automatically be disqualified without any prior notice;

10.2. Reserves the right to disqualify a Contest Winner if he/she is found to be ineligible at any point of time and to cancel/withdraw/recall the Prizes from being delivered to the ineligible Contest Winner. If the ineligible Contest Winner has enjoyed the Prizes, the ineligible Contest Winner hereby agrees and undertakes to indemnify Digi for the cost of the Prizes, failing which, Digi shall have the right to initiate any action it deems necessary against the ineligible Contest Winner.

10.3. Reserves the right to reject any entries and/or withhold the Prizes or forfeit the Prizes where Digi believes that there are unlawful, deceitful and/or fraudulent acts and practices without any prior notice.

10.4. Reserves the right, at any time, to vary, delete or add to any of the mechanics, the Prizes or the Terms, and alter, cancel, terminate or suspend this Contest and/or any part thereof without any prior notice; and

10.5. For the avoidance of doubt, cancellation, termination or suspension by Digi of any entry or this Contest shall not entitle the Eligible Participants to any claim or compensation against Digi for any and all loss or damage suffered or incurred by the Eligible Participants as a direct or indirect result of the act of cancellation, termination or suspension.

11. All decisions by Digi, including but not limited to the selection of Contest Winners and forfeiture of the Prizes are final, conclusive and binding. No correspondence or claims shall be entertained.

12. A failure by Digi to enforce any of the Terms in any instance(s) will not give rise to any claim by any person.

13. All other terms and conditions governing the use of any of Digi's mobile telecommunication services shall apply herein mutatis mutandis.

14. The Terms, which are available on [Digi Community page] shall be governed and construed by the laws of Malaysia and the parties shall submit to the exclusive jurisdiction of the Courts of Malaysia.