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Re: Websites being redirected to DIgi homepage

Contributor
Posts: 38
Registered: ‎23-01-2016

I got my mobifi firmware updated in Huawei Service Center and the issue of mobifi keep restarting and keep redirecting to Digi homepage are fixed.

 

For all that is having this issue, please go to nearest Huawei Service Center to get it fixed as per this announcement.

 

https://community.digi.com.my/t5/Welcome-and-Announcements/Update-bug-for-MobiFi-LTE-users/m-p/42683...

Re: Websites being redirected to DIgi homepage

Member
Posts: 1
Registered: ‎27-03-2018

Thanks,

Any chance of doing it online though?

Re: Websites being redirected to DIgi homepage

Contributor
Posts: 38
Registered: ‎23-01-2016
@arifffahmi

As of now, I don't think there is any chance to do online. Are you thinking to download some firmware and flash by yourself?

Re: Websites being redirected to DIgi homepage

Member
Posts: 1
Registered: ‎15-05-2018
I didn't buy this device from Huawei, why should I deal with them? From my point of view this a device that was sold by you and you should be responsible for the after sales service. You should give us the option of having the device replaced at Digi Store and then get it fixed yourself. I'm very disappointed, from my point of view the terms of contract have been breached and I'm considering terminating.

Re: Websites being redirected to DIgi homepage

Community Manager
Posts: 8,740
Registered: ‎20-04-2015
Sorry, devices support are still relying on device manufacturer. In cases of RMA/warranty, it would to be dealt with the manufacturer directly for reduced turnaround time.

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Websites being redirected to DIgi homepage

Member
Posts: 2
Registered: ‎02-05-2018

new update roll out today,this morning ,and update to new version and the bug gone once and for all,no more redirect to digi page,and i can play again my Last Day ON Earth with my digi broadband.thanks. and i will never update again if there is a new update coming.  Smiley Very Happy

dont want messing with it anymore Smiley Tongue

Re: Websites being redirected to DIgi homepage

Member
Posts: 1
Registered: ‎29-05-2018
Can you please let me know the latest version, thanks.