23-11-2016 09:38 PM
24-11-2016 09:28 AM
YouTube usage should be deducted from Stream Free quota.. but it keep deducted from my base quota..Please help
hi... can you share what plan you are using, just to confirm that it's eligible for "Stream Free"?
26-03-2017 03:37 PM
Same goes to me
It is including VOD feed data
I watched Netflix via my smart tv connected with my broadband and iflix via my desktop also connected with my broad
The data is consuming my normal quota
28-03-2017 02:52 PM
Please PM us via https://goo.gl/SxGJMl with the date and time of the issue happened.
30-03-2017 08:40 AM
30-03-2017 10:08 AM
Same goes to me...play YouTube but deducted from all usage data...I'm using broadband 100...it's suppose to stream free.
Please PM our support above with the information requested. Thank you
31-07-2017 03:39 PM
18-05-2018 05:25 PM
Same problem. I am currently using Broadband Ambassador 70 Plan. I had to top up BB10gb RM25 because of this. Please fix this problem.
21-05-2018 10:43 AM
Hi edwardh. Please PM us your Broadband number for us to check further. Thank you.