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The profile is invalid

Member
Posts: 2
Registered: ‎15-10-2016

New profile still doesn't work.Screenshot_2 (4).png

Re: The profile is invalid

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

@Noey, can you elaborate more on the issue that you are facing?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: The profile is invalid

[ Edited ]
Member
Posts: 2
Registered: ‎15-10-2016

Its my DiGi simcard. I don't know why everytime I insert my DiGi simcard into my DiGi modem, it can't get connected but it work just fine when I tried to use other DiGi  simcard. Even when I already subscribed monthly Internet still invalid profile.

Re: The profile is invalid

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

Have you tried this SIM card on another device, another modem or phone?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!