Termination of Digi Broadband 60

[Alexkaeda950403]

i want to terminate my digi broadband 60, but my broadband plan is bundled with the  mobile wifi device. can i just terminate the broadband sim and keep paying the monthly payment for the device?  only the device is bundled with 12-months contract right? not with the broadband sim.

[namzaron]

I've read the T&C, that said we had to paid RM200 penalty and RM9 permonth for the remaining contract. But for me , the problem is to go to Digi Center , 100 km away...

I just want to go to Infinite Plan

[MrOctopusK]

---

@Alexkaeda950403 wrote:

i want to terminate my digi broadband 60, but my broadband plan is bundled with the  mobile wifi device. can i just terminate the broadband sim and keep paying the monthly payment for the device?  only the device is bundled with 12-months contract right? not with the broadband sim.

---

The contract when you take a device is for the Broadband subscription. So you cannot seperate the termination.

[zulhassan]

this infinite postpaid is killing us the loyal broadband user :<

why cant digi just make its easy for all of us by offering a plan change at no termination fee !!!  

[MrOctopusK]

---

@zulhassan wrote:

this infinite postpaid is killing us the loyal broadband user :<

why cant digi just make its easy for all of us by offering a plan change at no termination fee !!!  

---

At the moment, unlimited internet quota applies to postpaid only and not broadband yet. If there is such offering on the broadband products, it would be updated on the website.

[Digi_Zemi]

Hi ekkarafisa. It is 5 working days ya and we are not processing emails that are sent on weekend/public holidays. Emails are only accessible by certain personnels. Rest assured, if you have sent it on a weekday and on a non public holiday, you will receive a reply from our email team colleague the soonest possible. Thank you.