07-02-2016 10:36 AM
Solved! Go to Solution.
07-02-2016 04:04 PM
Swollen modem usually indicates the battery is already swollen. When did you obtain the LTE modem?
I assume you're referring to those MiFi devices. If still under 1 year, I believe you're able to claim warranty for the device.
09-02-2016 03:31 PM
Please visit the modem manufacturer service center for further assistance about its warranty claim. Location details should be available in the manual book together with the box. Thank you.
17-09-2016 08:12 PM
I have the same problem with Huawei MIFI E5577. Do I need to go to the service center too? Can you send me a list of service centers in Seremban area? Thank you very much.
18-09-2016 08:26 PM
@Willxp, your manual should have the list of service centre. Otherwise, try this: http://consumer.huawei.com/my/support/service-center/index.htm
There are 2 collection centres in Seremban. Give them a call to check first.
17-12-2017 11:12 AM
If you no longer have contract, you may be able to resubscribe to a contract for the broadband modem bundle.
But if your modem is still functional but only needs battery replacement, you should try reaching out to the manufacturer's support to check on the parts pricing.