05-04-2016 09:28 PM - edited 05-04-2016 10:20 PM
I don't mean to bash or anything, but after rain today (is it really the cause?), even if my modem shows "4g", facebook takes 1.5 minutes to even logout. Youtube can't load 480p videos without pauses. I ve been mostly satisfied since 12 days of use, but today I am starting to feel what other people in this forum feel. Hopefully it doesn't persist, because otherwise I will feel guilty for myself that I chose to tie myself to a contract period with Digi.
Edit 2: On "3g", 144p videos don't load. Using it to edit this message took a few minutes to load.
Edit 3: Things seem to recover now (maybe for 2 minutes) after 20+ minutes. Maybe I shouldn't get all emotional, but the period of almost zero speed is painful. (Loading multiple youtube videos is still very slow, requires buffering every few secs -- one 360p one 144p. Crazy, since speedtest shows 20mbps dl speed)
Anyway, I'll stop editing this post no matter what changes. Hopefully any problems be solved. Thank you. This is sent from Mantin, Negeri Sembilan area.
06-04-2016 04:43 PM
@TheAloof, has the issue been resolved for you?
06-04-2016 08:02 PM - edited 06-04-2016 08:09 PM
Yes, it could be my own problem too because the annoyance lasted for about only half an hour. Moving the modem to another position may have improved the condition a bit because I connect a cable between the laptop and the modem, so I couldn't move it too far away. Consistency is really important. Thanks.
23-04-2020 08:04 PM
06-07-2020 08:00 PM
07-07-2020 01:45 PM
Hi Fahmy1. When that happens, we'd suggest you to reset your phone network settings first. If that is not working, you can PM us for checking. Thank you.