08-09-2021 08:19 PM
I want to cancel my broadband plan, but the email address provided by the hotline cs is wrong. Can you share the correct email with me?
10-09-2021 08:11 PM
Chiew_9021, For Postpaid/Broadband account termination via online, kindly send the request to email@example.com and attach together with
these details -
Registered owner full name:
NRIC last 4 digits:
Last payment amount:
Reason for termination via online :
Kindly ensure all the outstanding amount (if any) has been cleared and we'll assist the necessary after the payment is cleared and documents are received.
U will still receive your last bill (pro-ratedly charged) in the following month once the line is terminated.