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Reload RM25, but validity doesn't extend

Member
Posts: 1
Registered: ‎26-04-2017
I reload rm25 (via MyDigi app) on 25th April to my prepaid broadband, but validity doesn't extend automatically.

Now I cannot subscribe to any internet plan.

Invoice ID: M170425082909624338

Re: Reload RM25, but validity doesn't extend

Member
Posts: 1
Registered: ‎27-03-2017
Yes.. i topup RM25 but validity not extended. Call Customer Service told me that i must by RM30 reload but in mydigi application reload for broadband state as RM25.

Don't know what to say...
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