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Recurring Fee (Mobile)

Member
Posts: 1
Registered: ‎06-12-2017

Hi Digi Support,

 

Just now on 2.20pm  I have top up my quota 10GB @RM25.  About 4.06pm , I receive a sms  report my quota depleted.

I  check my  usage report it come out this Recurring Fee (Mobile) RM25.I have just topup again. what suppose I do? 

Why suddenly my topup quota gone??

 

Thanks  in advance.

Re: Recurring Fee (Mobile)

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

If you're using a recent Android/iOS device, you can check which app has been using data. There may be background updates that you may not have been aware that has depleted your quota rather quickly.


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