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RM20-(1.5Gb)-Buddyz
rednsr92 Member
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rednsr92
Posts: 4
Registered: ‎29-09-2015

‎29-09-2015 10:07 AM

Hello, I would like to know why my quota show 740mb only since I just renew my monthly internet package for 1.5GB. its nonsense since it just been renewal
. +60162572407
Screenshots_2015-09-29-09-56-52.png
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Re: RM20-(1.5Gb)-Buddyz
Community Manager
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MrOctopusK
Posts: 8,694
Registered: ‎20-04-2015

‎29-09-2015 02:47 PM

The mobile internet add-on promotion that you purchased are as follow: 1.5GB (750MB + 750MB*), where the 750MB* are for reserved for Facebook, Whatsapp and Wechat. 

 

The quota reported by the system is showing the regular 750MB that you can use for anything.

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Re: RM20-(1.5Gb)-Buddyz
rednsr92 Member
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rednsr92
Posts: 4
Registered: ‎29-09-2015

‎02-10-2015 09:29 PM

Thanks for your kind explanation.
how could i check the quota for another 750mb that you said for FB and whatsapps?
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