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Postpaid Broadband take out sim card to redeem 1GB?

[ Edited ]
Member
Posts: 1
Registered: ‎18-06-2020

Hello Digi!

 

I am a postpaid user and also been subscribing to Broadband Postpaid for my parents for years. Now for the Broadband 1GB redemption, we need to take out the sim card and insert it through the phone every day?Unfortunately, my elderly parents don't know how to do it. As the monthly billing is for both account numbers, please rectify so we can redeem both 1GB through one user account? It will be a great help. Thanks