02-04-2018 10:07 AM
02-04-2018 10:09 AM
02-04-2018 11:07 AM
Donald1, do you mean the modem restarted when you connect to the android TV as well? Can we get the model of your TV and modem, please?
02-04-2018 11:39 AM
HappyAzzad, can we have the laptop model, please?
02-04-2018 01:30 PM
Just for additional information, this issue starts to happen after the recent firmware update for Huawei E5577s-321 (24 Mar 2018 ~ 31 Mar 2018).
The new firmware version that is having issue is 21.328.62.01.311
Any chance Digi can arrange with Huawei to push an older firmware version until the issue with new firmware is fixed?
Hope Digi can do something on this as it affects many users with the new firmware upgrade.
02-04-2018 01:52 PM
Thanks, vseries & HappyAzzad.
We unable to answer on what action will be taken by Huawei, but we surely will liaise with them regarding this.
Thanks for all the info provided.
02-04-2018 02:53 PM
02-04-2018 03:30 PM - edited 02-04-2018 03:35 PM
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