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How to check my order status?

Member
Posts: 3
Registered: ‎05-12-2017

Hi Digi's Support,

 

Yesterday  I have order your broadband 100 postpaid plan via online. How can I check my order status ?

My transaction ID  17120409311491 

 

Thanks  in advance

 

 

Re: How to check my order status?

Community Manager
Posts: 8,745
Registered: ‎20-04-2015

You will get your consigment number through email within 1-2 business days after your order has been made. https://community.digi.com.my/t5/Apps-Services/Consignment-Made-a-SIM-or-device-bundle-purchase-on-D...


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Re: How to check my order status?

Support
Posts: 2,424
Registered: ‎01-12-2016

Hi ecolite,

 

Here is the consignment number MY40032221411. You may use this link to track your item: http://www.gdexpress.com/malaysia/e-tracking or directly contact the GD Express Customer Service at 03-77876677 for more information. 

 

Thanks.

Re: How to check my order status?

Member
Posts: 3
Registered: ‎05-12-2017

Thank you all. I have received yesterdaySmiley Very Happy

One more question, how do i get my tax invoice for my  online purchase? 


@Digi_MYCHEAH wrote:

Hi ecolite,

 

Here is the consignment number MY40032221411. You may use this link to track your item: http://www.gdexpress.com/malaysia/e-tracking or directly contact the GD Express Customer Service at 03-77876677 for more information. 

 

Thanks.


 

Re: How to check my order status?

Support
Posts: 4,521
Registered: ‎01-05-2015

It should be auto-delivered to your email address once the purchase successful, ecolite.

Have you checked the spam/junk inbox? It might be there.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to check my order status?

Member
Posts: 3
Registered: ‎05-12-2017

I have checked my inbox , junk mail & spam folder but no  mail from digi.

Re: How to check my order status?

Support
Posts: 4,521
Registered: ‎01-05-2015

ecolite, kindly PM us your email address <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to check my order status?

Member
Posts: 3
Registered: ‎29-08-2018
18082909536310

Re: How to check my order status?

Support
Posts: 4,521
Registered: ‎01-05-2015

Afiqnajwan, you can track your order status by following the steps below:

1. Go to Digi website http://goo.gl/qMHyI2
2. Log in with your Connect ID (top, right).
3. Click on "Store & Orders".

 

For your transaction no.18082909536310, the delivery is already in progress. This is your consignment no. MY43010088584. You may track the delivery status from this link http://www.gdexpress.com/malaysia/e-tracking

 

Should you need further assistance, kindly contact GDEX at 03-6419 5003 ya :-) TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: How to check my order status?

Member
Posts: 1
Registered: ‎01-10-2018
Whats my tracking no?