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Freedom 2 Viu

rRK Member
Member
Posts: 3
Registered: ‎03-05-2018

Hi Digi, how to unsubscribe the Freedom 2 Viu? i dono the login also since  the subscription auto via Digi

Re: Freedom 2 Viu

[ Edited ]
Contributor
Posts: 38
Registered: ‎23-01-2016

Do you have MyDigi apps installed? You can go to settings and view your subscription then unsubscribe from there.

Re: Freedom 2 Viu

rRK Member
Member
Posts: 3
Registered: ‎03-05-2018

Hi, i tried but i couldn't find any subcription

Re: Freedom 2 Viu

Contributor
Posts: 38
Registered: ‎23-01-2016

From where did you notice you are subsribed to VIU? Getting SMS etc? Are you being charged for the service?

 

Otherwise call Digi helpline 0162211800 and explain to them you are not able to unsubsribe VIU.

Re: Freedom 2 Viu

rRK Member
Member
Posts: 3
Registered: ‎03-05-2018

i saw it my Digi Bill

Highlighted

Re: Freedom 2 Viu

Contributor
Posts: 38
Registered: ‎23-01-2016

You better call Digi helpline 0162211800 and explain to them you are not able to unsubsribe VIU.

Re: Freedom 2 Viu

Support
Posts: 3,234
Registered: ‎01-05-2015

rRK, you can stop the Freedom 2 Viu subscription by sending SMS STOP VIU to 20000. This will deactivate the Freedom 2 Viu subscription (RM5/month) from your account. TQ.

Hi Digi, how to unsubscribe the Freedom 2 Viu? i dono the login also since  the subscription auto via Digi

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