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First month RM100+ for 6 days?

Member
Posts: 2
Registered: ‎10-06-2017

Hi DIgi,

 

I have just subscribed your broadband 100 plan yesterday (9/6/17). However, I notice my account billing cycle was  16 May 2017 - 15 Jun 2017 which means I paid my advance payment of full RM100+ for only 6 days? This is so unfair Smiley Sad

Re: First month RM100+ for 6 days?

Community Manager
Posts: 8,776
Registered: ‎20-04-2015

@zklim, don't worry, it won't be a full month charge when you only used just a few days of the first billing cycle. It will be prorated accordingly


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: First month RM100+ for 6 days?

Member
Posts: 2
Registered: ‎10-06-2017

ok, thanks for clarifying. I still have one question.. at 16/6 which is my next billing date will it refresh all the quotas at that day?

Re: First month RM100+ for 6 days?

Support
Posts: 1,007
Registered: ‎18-11-2016

Yes, zklim. Meaning that your quota refresh date will be on 16th of every month. Smiley Happy