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Cannot use Google Meet and Whatapps

Member
Posts: 1
Registered: ‎14-09-2021

Hi, I've subscribed mobifi plan, 100GB.

The speed is generally acceptable

But a serious issue happens EVERYTIME I use google meet and whatapps

 

I can't connect to whatapps call at all. But it's not about the device, if switch to Facebook, switch to mobile data, it works fine

FOr google meet, I can't share screen or talk. But zoom, slack are both ok. 

When I use my mobile data as hotspot, I can use google meet.

 

I apply for this expensive plan just to do productivity work, but main communication apps are not able to connect properly

 

May I know how DIGI handle this issue?

Can I unsubscribe and get refund? Since it's  DiGi connection issue?