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BB 100 internet became very slow after bought the VoIP addon plan

Member
Posts: 8
Registered: ‎28-11-2016

I just switched from BB145 to BB100 just now.

All is good with the speed, Youtube loading very fast and all.

But when i bought the RM5 VoIP addon package, my internet became very slow.

Even my youtube which ran  at 480p and the gray bar loading quite fast, now comes to a crawling speed. 

 

Could digi pls investigate on this matter? Thank you!

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Re: BB 100 internet became very slow after bought the VoIP addon plan

Member
Posts: 10
Registered: ‎28-11-2015

i also got this issue...i also subscribe VOIP add on plan...my speed below 0.38mbps...4 days now...

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Re: BB 100 internet became very slow after bought the VoIP addon plan

Member
Posts: 6
Registered: ‎28-11-2016
I think this might be my case as well..after I bought the VoIP add on the speed started to slow down
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Re: BB 100 internet became very slow after bought the VoIP addon plan

Member
Posts: 2
Registered: ‎14-11-2017

Worst Digi broadband. Very slow. Slower than Umobile in my area.

 

162, Old Klang Road, Taman Desa.

 

Over weekend, dam slow. Even 3G network is better.

 

Digi is not upto 4G.

 

 

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Re: BB 100 internet became very slow after bought the VoIP addon plan

Member
Posts: 2
Registered: ‎14-11-2017

These Guys wont care about Internet slow. I reported to Digi many times. Old klang road, got so many network issues. Internet always slow.

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Re: BB 100 internet became very slow after bought the VoIP addon plan

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

Thank you for your reports. Sometimes a network bottleneck cannot be resolved in near term, as changes may need time for approval/planning and other considerations. The good thing about having your report is that you're helping to shape the future of Digi network.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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