09-06-2018 11:26 PM
2 days ago i purchase 10GB add on for my broadband, and i also have 24 GB stream free quota and 4gb for stream on respectively. now the main story here, i do stream youtube a lot for this 2 days and now its stated that i'v used up all the quota i purchased. but the the 28GB or 24GB quota for stream free isnt being used.... i still remember digi promised that "Stream 19 services for 24 hours/30 days and never eat up your internet"..whats going on actually? am i a victim ? so dissappointed by this... this is not the first time this happen..
14-06-2018 05:36 PM
Internet top-up quota will be utilized before Streaming Quota.
This chart may explain the data utilization that you are using :-
14-06-2018 07:21 PM